Here's where Relaxe separates itself from every other massage chair brand: they back their product like nobody else. You get a full year (365 days) to decide if you love it.. longest trial period in the industry. Don't like it after 6 months? Full refund, no questions asked. Just cover return shipping costs. But it gets better: a 3-year comprehensive warranty covers parts AND labor. If something breaks, they don't just send you a replacement part and wish you luck.. they dispatch a trained technician to your home and fix it for free. Most brands make you deal with repairs yourself or ship the entire chair back. Relaxe handles everything. This is the kind of coverage you'd expect from a $10,000 showroom purchase, except you're getting it at a fraction of the price.